Practice Policies

Policies, Procedures and Privacy Notices

Haiderian Medical Centre is committed to providing a safe, friendly, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

Please click the link below to view the practices policies.

Chaperone Policy 

If you require a chaperone for your appointment, please inform the receptionist when booking your appointment or let the GP/Nurse know at your appointment.  The chaperone will usually be a member of the reception team and they will have completed Chaperone Training which will allow them to fulfil this role.

Complaints Policy

Zero Tolerance Policy

National Opt Out Patient Information Poster

Access to medical records policy

Privacy notice - Practice Haiderian Medical Centre

Privacy notice - Children

Privacy notice - Employees

Privacy notice - Candidates applying for work

Privacy Policy - Minuteful Kidney Service for patients with diabetes

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:


  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases. Anonymised patient information will also be used at local and national level to help the Government plan services e.g. for pandemics or public health issues

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.


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